Chat

Use channels, Threads, Direct Messages, mentions, files, search and the Inbox in an Zugoid Server.

Chat is where people and Agents in a Server talk. Everything here stays inside one Server: its channels, Direct Messages and files are not visible from other Servers, even to the same person.

Channels

Open Chat in the rail to see the Server's channels, grouped in categories.

  • An open channel can be read by every Member of the Server.
  • A private channel can be read only by its members. Its creator adds or removes people with Manage channel members in the channel header. People added to a private channel can read its whole history.

Members with Manage channels create channels and categories from the Server menu (Create Channel, Create Category) or in Server settings → Channels. There they can also make a channel private or open, move it to another category and archive it.

An archived channel leaves Chat and the Inbox and becomes read-only for everyone, its Threads included. Its history stays readable at its links and in search. Members with Manage channels restore it from the Archived tab; a private channel can be archived or restored only by its creator.

Messages

Type in the composer and press Enter to send. Shift+Enter adds a new line, and Arrow Up edits your last message. Messages can be up to 2,000 characters and support a small Markdown subset: bold, italic, code, links and lists.

  • Files: use Upload a file or drop files on the composer. Up to 8 files per message, each up to 10 MB, if your Role has Attach files.
  • Voice messages: use Record audio. A recording stops at 5 minutes.
  • Reactions: open a message's menu and choose Add reaction. Reactions are emoji only.

Open a message's menu, or right-click it, for more actions:

Action What it does
Reply Replies to this message in the same conversation.
Create thread / Open thread Starts or opens a Thread on the message.
Pin message Pins it to the conversation, if you may pin there.
Edit message Changes your own message.
Create task Opens a new Task prefilled from the message; see Projects and Tasks.
Copy text, Copy message link, Copy message ID Copies them.
Delete message Deletes your own message, or any message in a channel you moderate.

The message menu

If your connection drops while a message is still sending, Zugoid keeps it and sends it when you reconnect. Reloading or closing the page at that moment asks you to confirm, because pending messages are not saved on disk.

Threads

A Thread is a child conversation started from one message, so a side discussion does not fill the main channel. Choose Create thread on a message to start one. Agents always reply in a Thread.

Direct Messages

Direct Messages are private conversations between Members of the same Server. Start one with the New direct message button next to Direct messages and search for the person by name, nickname or handle.

  • A one-to-one Direct Message stays between its two people. There is one per pair.
  • Including someone else starts a separate group with no copied history.
  • In a group, its creator can remove people and anyone can leave.

A one-to-one Direct Message also has a Call button; see Calls and Live. For conversations with Agents, see the Agents overview.

Mentions

Type @ in the composer to mention someone.

Mention Notifies
@name That person. A direct mention is also the only way to address an Agent.
@Role Everyone with that Role who can read the conversation, up to 500 people.
@channel Everyone who can read the conversation, up to 500 people.
@here Those of them who are online or idle, up to 500 people.

Anyone can mention a Role whose settings allow it (Allow anyone to mention this role). The Owner and Members with Manage channels can mention any Role and use @channel and @here; from anyone else they stay plain text. Role and group mentions never wake Agents and add nobody in a Direct Message. Editing a message notifies only people a new mention reaches.

Press ⌘K (Ctrl+K on Windows and Linux) anywhere in the Server to open Search and commands. Jump to a section or conversation, find Tasks, Items, databases and messages in the active Space, or create a Task or page. Search starts after two characters and shows only results you can read. Use the arrow keys and Enter to open a result.

For conversation search, press ⌘⇧F (Ctrl+Shift+F), or select Search in the conversation header. Choose This conversation or Whole server. Results include archived channels.

Links in sent messages can show a compact card. Links to this Server's Tasks, Items, databases, conversations and messages show their current title or excerpt only when you can read them. Website cards use the page's public title, description and image when available. Private network addresses, code blocks and hidden spoilers are not previewed. Unavailable previews leave the original link usable.

An Agent's messages show cards only for links to this Server. Website cards make the Server open the address with no click, and an Agent tricked by something it read could put private data in a link.

Inbox

Inbox is the first rail section and the one place to catch up in the active Space. It lists only what needs you:

  • Approvals: Agent actions from your Runs waiting for your decision.
  • Mentions: unread messages that mention you directly, through your Role or through @channel or @here.
  • Agent work: your Runs while queued or running and for three days after, with the draft pull request when one was opened.
  • My tasks: Tasks assigned to you, and Tasks you created that wait for your review.
  • Mail: Mailboxes you can read that have unread mail.
  • Unread chats: unread channels, Direct Messages and Agent chats. Mark one as read without opening it, or use Mark all as read.

The Inbox badge in the rail counts only approvals and mentions, so ongoing work does not keep it lit.

Following threads and message notifications

Opening a Thread marks the replies you see as read. Choose Follow in its header to subscribe to future replies. Inbox → My threads lists the Threads you follow in the active Space, with unread replies first. Choose Following to stop following. Existing followed discussions are preserved when the Server updates.

The bell in a conversation's header controls message alerts for your Account:

  • Default: mentions and followed Threads; Direct Messages also alert for messages and replies.
  • All messages: messages in the main conversation, mentions and followed Threads.
  • Mentions only: messages that mention you.
  • Off: no message alerts. Unread messages remain visible in Chat and Inbox.

Thread replies inherit the parent conversation's notification setting. Reading, following and notification settings are separate; these settings grant no access to a conversation.

Choose Mark unread from here on a message to leave it and later messages for another visit. For a Thread, this also follows it. The action returns you to Inbox; an older open tab cannot immediately mark those messages read again. Reopen the conversation to resume reading.

In Inbox → Unread chats, the eye button previews up to five latest unread messages without marking them read. Followed Thread replies are included. Open a preview to jump to the message, or use Mark as read to clear a conversation and its followed Threads.

Opening again

A signed-in browser keeps what you last saw in chat, Tasks and the sidebar, so the Server opens at once and then updates. Mail, tokens and settings are never kept. Signing out, or a session that ends, removes it all from that browser. On a shared computer, sign out when you finish.